Calendar of Events

How To..Communicate Courteously Effectively Via Email
Date: 01/30/2018
Location: The Chicago Bar Association, 321 South Plymouth Court, Chicago, IL 60604
Presented by: CBA Law Practice Management & Technology Division
Experience Level: Basic to Intermediate
MCLE Credit: 0.5 IL PR-MCLE Credit, approved
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Do you communicate with clients, co-counsel, opposing counsel and your team via email? Of course you do! But, do you ever feel like your message gets lost in translation? Electronic communication brings with it a new set of etiquette rules that Emily Post never addressed. Learn how to get your message across to staff and clients without alienating anyone and discover the unspoken rules you might have missed. They also may keep you out of ethical hot water!
Topics will include:
  • Email etiquette, and how it differs from written or spoken communication
  • Effective communication strategies to get your point across
  • How electronic communication expectations may differ between staff and clients
  • Avoid ethics issues with mindful and savvy use of email

    • Speaker: Anne Haag, Trainer & Coordinator, Law Practice Management & Technology. Anne is a former paralegal, specializing in patent law. Prior to that, she worked as a record buyer in the music industry.

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